Our dedicated CleanMyMac support team engages with customers daily. We're thrilled to hear your tips, ideas, and suggestions. Through your contributions, we have been propelled forward, going beyond mere inspiration.

Many of your brilliant ideas have evolved into tangible products. When a user's suggestion comes to life in a new feature, we honor their contribution by naming the release after them. This collaborative spirit has led to an array of priceless enhancements and innovations.

At MacPaw, we prioritize listening to our users and adapting to their evolving needs. Your valuable suggestions led us to a significant discovery - the missing piece in our CleanMyMac software: the duplicate cleaner. Recognizing this, we made a bold decision: rather than settling for a partial solution, we created a whole new product known as Gemini.

Gemini stands as a testament to our unwavering commitment to innovation and responsiveness. By carefully considering your input, we developed a specialized solution that directly tackles the issue of duplicate files.

With Gemini, our users can effortlessly reclaim valuable storage space and enjoy a clutter-free digital experience. Finally, thanks to you, the frustration of redundant files was over, and millions of users worldwide could embrace Gemini's seamless efficiency.

In early 2019, MacPaw was planning to release another program on Setapp called PixelSnap, from a trusted developer. However, the developer proposed CleanShot X, a relatively new app that had only existed for six months and was yet to be widely known. The MacPaw team faced a moment of uncertainty, questioning whether it was wise to release a seemingly lesser-known application. However, they chose to trust the developer's instincts.

The partnership with the developer of CleanShotX proved to be a pivotal moment. CleanShotX started gaining traction from its initial release and quickly amassed a dedicated user base. This early success provided the developer with additional resources and opportunities to enhance the application further. It became evident that CleanShotX had the potential to become a flagship product in the developer's portfolio.

Over time, CleanShotX continued to soar in popularity, eventually becoming the go-to solution for screen capture and recording on macOS. MacPaw's commitment to fostering a culture of empowerment and embracing innovation extends beyond our internal endeavors.

In today's fast-paced world, innovation and adaptability are key traits for any success. One extraordinary story exemplifies MacPaw's commitment to making technology accessible to all. It involves a man who desired to become a CleanMyMac user but faced challenges when making an online payment due to his limited computer skills.

Determined to help him, MacPaw went above and beyond to ensure this individual could benefit from their product. In a gesture that goes beyond traditional customer service boundaries, the man sent the subscription fee to MacPaw's company address in an envelope through the mail.

Upon receiving the envelope, MacPaw's customer-centric approach came into play. Rather than dismissing the unconventional payment method, the team saw an opportunity to bridge the gap between technology and accessibility to accommodate the man's needs.

This anecdote showcases MacPaw's overarching philosophy of creating technology that empowers and includes everyone.

Through their dedication to making technology simple and approachable, MacPaw removes barriers and empowers individuals to harness the full potential of their devices.

Soneé Delano John, an indie developer driven by a blazing passion for software development, faced a common challenge—lacking the necessary guidance to bring his ideas to life. That's when he discovered DevMate, a product of MacPaw, and sought their invaluable assistance and direction. The DevMate team recognized his potential and offered their unwavering support.

Soneé's initial hurdle was finding an activation framework for his software. Thankfully, DevMate provided a user-friendly solution. With their expert guidance, he seamlessly integrated DevMate's activation framework into his groundbreaking product, iTubeDownloader 5. The transition from donation-ware to shareware proved to be an astounding success, resulting in an impressive 57,000+ downloads and generating over $14,000+ in revenue—an achievement that surpassed Soneé's wildest dreams.

It all began with an audacious campaign, a simple concept that aimed to transform how people viewed waste disposal. We wanted to break the chains of apathy, inspiring individuals to take action and care for our beloved city.

The concept was simple yet effective. Imagine unsuspecting individuals casually tossing their trash onto a growing pile. Little did they know that this innocent act would bring forth a surprise. As the discarded waste landed, the pile would mysteriously rise, pushing them back gently.

MacPaw, in collaboration with the Vernadsky Research Base, utilized our technical expertise to help establish a thriving scientific community in one of the world's harshest regions.

Over the years, we have proudly supplied essential equipment for experiments, including durable laptops designed for the harsh Antarctic environment. We have also provided critical computer components and drones, which serve as valuable tools for research and data collection, contributing to more efficient environmental monitoring efforts. Additionally, our team developed a new logo and Antarctic merchandise, fostering a sense of identity for the station.

A significant milestone in our partnership was the installation of a satellite antenna, enabling high-quality internet communication for the first time and revolutionizing capabilities for the station.

At MacPaw, we strive to provide a secure environment that fosters growth and experimentation for our specialists. We take pride in sharing the inspiring story of Anna, one of our own, who demonstrated immense courage by venturing into new horizons within our company.

Seven years ago, while still a student, Anna began her journey at MacPaw as a Customer Support Specialist. Although she enjoyed her role, she longed for new challenges and wanted to expand her skill set. While exploring various development options, she stumbled upon the perfect match: the world of analytics.

Transitioning to a new position was challenging. There were moments of excitement, apprehension, and even fear of being overwhelmed by the new responsibilities. However, with the unwavering support of her team, Anna persisted.

"I am immensely grateful that I took that leap of faith. It opened up an entirely new and captivating world of data for me. Furthermore, my initial experience in Customer Care was invaluable, as it provided a solid foundation for my current endeavors."

Deep in the heart of Ivano-Frankivsk lies Promprylad—an innovative center built upon the foundation of an old factory. It serves as a dynamic intersection for the region's economy, urban planning, modern art, and education.

In July 2019, MacPaw seized the opportunity to invest in Promprylad. Why? Because we believe in fostering an environment where creative minds, passionate individuals, and professionals from various industries can thrive within the nurturing embrace of their own communities. We are committed to providing the conditions and opportunities for their development and self-realization, right here in Ukraine.